Owning a rental is mostly administration: the lease, the notices, the tenant's questions, the condo corporation's letters, the renewal, the file you need when something is disputed. Full management at BCR Property Management means all of that runs through our Markham office and you see it summarized in a monthly statement.
What we handle
Lease administration. The Ontario standard lease prepared and signed, deposits handled as the Residential Tenancies Act requires, renewals and assignments documented, and the file kept for the life of the tenancy and after.
Tenant communication. Tenants reach us through the resident portal, phone or email for repairs, questions and notices. You are not the first call. Where something needs your decision, we bring it to you with a recommendation.
Notices and compliance. The correct form for every situation: entry notices with proper notice, rent increase notices within the provincial rules, the right notice if rent is late or a tenancy is ending. Done wrong these cost months; we do them right the first time.
Building and condo liaison. Status certificates, elevator and move bookings, rule changes, violation letters and special assessments go through us, so your tenant and the building are not working around you.
Records. Every inspection report, notice, invoice, statement and piece of tenant correspondence in one place, available to you in the owner portal and to your accountant at year end.
What we do not do
We are not lawyers or paralegals. When a matter needs the Landlord and Tenant Board, we prepare the file and work with a licensed paralegal; we do not give legal opinions. We do not manage commercial property or basement units as a rule, and we do not hold your funds beyond the rent and deposits that pass through our trust account to you.
What you receive
- One point of contact for you and one for your tenant.
- A monthly owner statement and an annual summary for your accountant.
- A complete, organized file for the tenancy.
- Written recommendations before any decision that costs money.
Included in management
All of the above is part of full management, 6% to 9% of monthly rent plus HST, depending on the property and service level, quoted in writing before you sign.